Experience Peace of Mind and Deliciousness at Kamura Izakaya: Your Neo-Taishu Sakaba Destination

Gyoza Neo-Taishu Sakaba New Kamura Shinsakae branch is conveniently located just a short walk from Shinsakae-machi Station on the Nagoya Municipal Subway. In the lively atmosphere of our neo-taishu sakaba, our famous Gyoza and the free-refill Moyajiro are beloved by many. While our affordable happy hour prices and daytime drinking options on weekends and holidays are popular, what we value most is ensuring every single customer enjoys their time to the fullest.

At Kamura Izakaya, we want all our customers to feel at ease, beyond just enjoying delicious food and drinks. Dining out can sometimes be a source of anxiety, especially for those with food allergies or those who need to avoid certain ingredients. Here, we introduce our efforts to ensure you have a comfortable and enjoyable experience.

New Kamura's Hospitality: Dedicated to Every Customer

We pride ourselves on meticulous hospitality, proactively responding to customer requests like, I don't like mayonnaise, can I have it on the side? with a friendly, Would you like it served separately? We constantly strive to ensure our customers feel comfortable, from discreetly clearing empty plates to thoughtfully offering water or fresh hand towels as they leave. We believe this commitment to listening to customer feedback directly translates to our ability to accommodate requests regarding allergies and dietary needs.

Ease Your Dining Anxiety! The Benefits of Consulting Kamura Izakaya

What are the benefits for customers with concerns about allergies or dietary restrictions at Kamura Izakaya? We view your consultations as valuable information to help us provide you with an even better experience.

• By directly hearing your specific requests, we can understand your situation without any misunderstandings.
• Our staff is committed to supporting each customer individually and responding courteously.
• We can discuss available information and possible accommodations on the spot, allowing you to order with complete confidence.

We strive to address your what I want to know and how I want it requests as much as possible. Please do not hesitate to speak to us if you have any questions or concerns.

Smoother Assistance with Advance Notification

If you have concerns about allergies or dietary needs before your visit, we recommend contacting us by phone or email. Consulting us in advance allows us to carefully listen to your requests and confirm possible accommodations, ensuring a smoother experience. This proactive approach helps us provide more specific guidance without delay, especially during weekends or busy periods.

• Phone Consultation: Please call our restaurant directly (+81 52-931-4555). We will listen carefully to your situation and requests and provide as much information as possible immediately.
• Email Consultation: Advance consultations are also welcome via email (s.nishio@lillyholdings.co.jp). Providing details such as your preferred visit date/time, specific allergy information, and desired dishes will help us assist you more smoothly.

If you provide allergy information when making a reservation, we can better prepare to ensure a smooth experience upon your arrival. Our greatest pleasure is to deliver the best possible time through open communication with our customers.

New Kamura Shinsakae Staff: Practicing Omotenashi for Every Customer

The staff at Gyoza Neo-Taishu Sakaba New Kamura Shinsakae branch practice various forms of omotenashi in their daily duties to ensure every customer is truly satisfied. Even in our lively atmosphere, we prioritize noticing and responding to each customer's subtle changes and requests.

An Approach That Listens to Customers' Concerns

We sometimes receive compliments such as, The hospitality is quite high for an izakaya. We believe this is a direct result of sincerely listening to customer feedback and requests, and diligently addressing each one. For instance, as noted in reviews, proactively asking Shall we serve it on the side? to a customer who dislikes mayonnaise demonstrates our commitment to anticipating and fulfilling their true needs.

• From guiding customers to their seats upon arrival to taking their orders, we consistently strive to serve with a smile.
• When serving dishes or interacting with guests, we pay close attention to their expressions and the situation, choosing the optimal timing.
• At checkout and upon departure, we never forget to express our gratitude, ensuring customers leave feeling content.

Requests concerning allergies and dietary needs are also taken seriously as part of this omotenashi for our customers, and we strive to accommodate them to the best of our ability.

Consultation and Accommodation for Specific Menu Items

We offer a wide variety of delicious dishes, including our famous Gyoza and the highly popular and addictive appetizer Moyajiro. Our Lemon Sour-Exclusive Gyoza contains garlic and pairs exceptionally well with lemon sour. If you have any allergy concerns regarding these popular menu items, please do not hesitate to ask our staff.

• About Moyajiro: Our free-refill Moyajiro is an exquisite dish where bean sprouts, pork back fat, a spicy kick, and sweet sauce create a perfect marriage of flavors. If you have concerns about specific ingredients, our staff will provide information on the ingredients to the best of their ability.
• About Gyoza: Our special gyoza are crafted to perfectly complement beer and other alcoholic beverages. They feature rich flavors, such as our garlic-infused Lemon Sour-Exclusive Gyoza. If you have questions about the ingredients included, please ask our staff.
• Other Menu Items: For ingredients or seasonings not listed on the menu, our staff will investigate and strive to provide you with the necessary information.

However, due to the nature of a neo-taishu sakaba, where many ingredients are handled using common cooking utensils and equipment, guaranteeing completely allergen-free dishes can sometimes be challenging. We appreciate your understanding of this point when consulting with our staff.

Practical Steps for a Worry-Free Experience, From Arrival to Departure

At Kamura Shinsakae, we want you to enjoy delicious food without any concerns about allergies or dietary restrictions. Here are some practical steps we encourage customers to take:

1. Contact Us Before Your Visit: If possible, please contact us (+81 52-931-4555 or s.nishio@lillyholdings.co.jp) before your arrival. Providing specific details such as the type of allergy, ingredients you cannot consume, and your preferred menu items will help us assist you more smoothly.
2. Inform Staff Upon Entry: Regardless of whether you have a reservation, please inform our staff again about any allergies or dietary restrictions when you enter. We will reconfirm your specific needs as we guide you to your seat.
3. Confirm Details When Ordering: Please review the menu and feel free to ask our staff again about any dishes or drinks you are concerned about. Specific questions like, Does this gyoza contain egg? or What are the spicy components in Moyajiro? are highly encouraged. Our staff will confirm and explain everything to you.
4. Don't Hesitate to Reconfirm: If you have any questions or concerns, no matter how minor, please speak to our staff at any time. We will patiently answer as many times as needed to ensure you can dine with complete peace of mind.
5. Attentiveness During Your Meal: If anything concerns you during your meal, please feel free to call our staff. We are constantly attentive to our customers' needs and strive to provide a comfortable and enjoyable experience.

At Kamura Izakaya, we value communication with our customers and aspire to be a place where everyone can enjoy themselves with a smile. We hope these steps allow you to savor our delicious food and drinks without any worries.

A Dining Experience Where Everyone Smiles at New Kamura Shinsakae

Gyoza Neo-Taishu Sakaba New Kamura Shinsakae branch is a Kamura Izakaya that welcomes guests with a vibrant atmosphere, delicious food, and warm hospitality, conveniently located just a short walk from Shinsakae-machi Station. In addition to signature dishes like the free-refill Moyajiro and Lemon Sour-Exclusive Gyoza, we enhance our customers' daily lives with various attractions, including affordable happy hour specials and daytime drinking options on weekends and holidays.

Above all, we are committed to providing meticulous service, taking into account food allergies and specific dietary preferences, ensuring each customer can enjoy their time with both peace of mind and genuine delight. Our customer-centric approach, exemplified by offering mayonnaise on the side, is a fundamental philosophy that guides our allergy consultations. Please share your specific situation with our staff through advance contact or consultation upon arrival. We will sincerely listen to your requests and strive to accommodate them in the best possible way.

We hope that Kamura Shinsakae will continue to be cherished as a place that offers not only deliciousness but also peace of mind to all our guests. From solo daytime drinks to lively banquets with friends, we sincerely look forward to welcoming you for a wide range of occasions.