Enjoy Yourself to the Fullest in Our Vibrant Shinsakae Space

• Gyoza no Neo-Taishu Sakaba New Kamura Shinsakae, just a short walk from Shinsakaemachi Station in Naka-ku, Nagoya, is a Shinsakae gyoza izakaya where you can enjoy our famous gyoza and free refills of Moyajiro in a lively atmosphere.

• We open at 2 PM on weekends and holidays, making us perfect for daytime drinking in Shinsakae. We also offer an affordable Shinsakae Happy Hour, so feel free to drop by for a casual drink.

• Despite our lively interior, we strive to provide meticulous hospitality to ensure every guest has a comfortable experience. One example of our thoughtful service, praised in customer reviews, is serving mayonnaise on the side for those who dislike it.

• In this article, we'll detail our commitment to hospitality, focusing on how we cater to diverse dietary needs, especially for customers with allergies, so they can enjoy their Shinsakae izakaya experience with peace of mind.

Making Dining Out More Accessible: Addressing Allergies in Modern Food Culture

• In recent years, the number of people with food allergies or who avoid specific ingredients has increased. According to a survey by the Ministry of Health, Labour and Welfare, about 10% of the population has been diagnosed with a food allergy at some point. As a result, many people search for dining options while worrying, What if the food contains allergens? or Will I be an inconvenience to the restaurant?

• We strongly believe that when customers take the time to visit us, they should be able to relax and fully enjoy delicious food and drinks. Especially as a Shinsakae gyoza restaurant, we want to be an approachable place, which is why we consider food safety to be just as crucial a part of our omotenashi (hospitality) as serving great food.

• Our staff listens sincerely to various dietary requests and explores all possible ways to accommodate them. This is our mission as a Shinsakae neo-taishu sakaba: to create a space that makes customers want to return.

New Kamura Shinsakae's Three Approaches to Ensuring Peace of Mind

At our restaurant, we value the following three approaches to help our guests dine with confidence.

Attentive Communication Tailored to Each Customer

• If you have any allergies or dietary restrictions, please call us at +81 52-931-4555 when making a reservation or before your visit. Informing us in advance allows for smoother service and gives us time to prepare and confirm what we can accommodate. We prioritize advance communication, especially since one consumer survey showed that about 70% of customers feel more at ease when they can discuss allergy concerns beforehand.

• When you arrive, our staff will confirm your dietary needs again. Just as we routinely offer thoughtful gestures like, Shall we serve the mayonnaise on the side? we will carefully listen to your allergy concerns to alleviate any worries you may have.

• As this is vital information concerning our customers' health, our staff is trained in basic allergy knowledge to ensure accurate communication and appropriate responses. A friendly, smiling service is the first step in making our guests feel comfortable and secure.

Efforts to Provide Detailed Information

• We strive to provide as much information as possible about the ingredients in our menu items, including our famous gyoza and Moyajiro. For example, we can inform you that our popular Lemon Sour Gyoza contains garlic. Please feel free to ask our staff about specific dishes or ingredients.

• Due to the nature of a taishu sakaba (popular pub), it can be challenging to perfectly list every trace allergen for all dishes. However, when a customer asks, we work closely with our kitchen staff to provide as much detail as possible. We give top priority to inquiries about the seven specified major allergens in Japan: egg, milk, wheat, buckwheat, peanuts, shrimp, and crab.

Commitment to a Safe and Secure Kitchen Environment

• In our kitchen, we take meticulous precautions to prevent cross-contamination by clearly separating ingredients with and without allergens, using different utensils, and thoroughly cleaning equipment. For example, if a dish is requested without a specific ingredient, we take measures such as using dedicated utensils and preparing it in a clean area.

• While we ask for your understanding that we may not be able to accommodate 100% of all requests, we are constantly seeking ways to ensure our customers can dine with peace of mind. Our entire team works together, using creativity and ingenuity for the sake of each customer's smile. We value your feedback and use it to improve our services.

Steps to a Worry-Free Experience at New Kamura Shinsakae

Whether you're visiting for daytime drinking in Shinsakae or a Shinsakae party with all-you-can-drink, please follow these steps if you have any concerns about allergies or dietary restrictions to ensure a worry-free experience.

1. Contact Us by Phone When Booking or Before Visiting

   If you have any allergies or dietary restrictions, please call us at +81 52-931-4555 when making a reservation or before you arrive. Informing us in advance allows for smoother service and enables us to prepare and confirm accommodations. Advance notice is especially crucial for large-group Shinsakae parties.

2. Speak to Our Staff Upon Arrival

   When you are seated, please inform the staff again about your allergies or dietary restrictions. Your server will personally discuss your needs and assist with menu selection and any cooking-related inquiries.

3. Confirm the Information Provided

   Please don't hesitate to ask if you have any questions about the menu information provided by our staff or the dish itself. Confirming the details yourself will help you enjoy your meal with greater peace of mind.

4. Ask as Many Questions as You Need

   If anything concerns you, even slightly, or if you feel uneasy during your meal, please do not hesitate to speak with our staff. We are dedicated to providing the best possible experience for you. Statistics show that about 85% of people with allergies feel they would enjoy dining out more if the atmosphere made it easy to ask staff questions.

We Look Forward to Welcoming You to Our Neo-Taishu Sakaba in Shinsakae

Gyoza no Neo-Taishu Sakaba New Kamura Shinsakae, conveniently located just a short walk from Shinsakaemachi Subway Station, offers a vibrant atmosphere, delicious food, and warm hospitality.

• We take pride in our classic gyoza, our Lemon Sour Gyoza that pairs perfectly with lemon sours, and our Moyajiro with free refills. Enjoy these specialties during our budget-friendly Shinsakae Happy Hour, for daytime drinking in Shinsakae on weekends and holidays, and for many other occasions.

• We want every customer to fully savor their time with delicious food and enjoyable drinks. That's why we consider accommodating allergies and dietary restrictions a vital part of our daily hospitality. Seeing each customer smile is our greatest joy.

• Our lively restaurant is open to everyone—whether you're dining alone, enjoying a Shinsakae party with friends, or looking for an izakaya near Shinsakaemachi Station. Please visit us with confidence. Our entire staff sincerely looks forward to welcoming you.